The core operating platform for technology service providers.
Virtualplatform helps service providers qualify, order, provision, support, bill and automate connectivity services across multiple suppliers using one digital platform.
Supplier Plug-in Engine
Connectivity
Broadband, Fibre Ethernet
Compute
Cloud & hosted infra
Voice
SIP & CTS
SD-WAN & SASE
Managed networking
Abstraction layer
Service Provider
Operating Platform
3rd Party Integrations
Webhooks & APIs
SSO & KYC
Accounts & Billing Platforms
CRM & PSA
Notifications
Payment Capture
Operations Management
Product & Price Mgt
Bundling
Serviceable Locations
Data Export & BI
Compliance & Audit
Policies & Access
Connectivity operations are still trapped in too many portals, unused APIs and manual workflows.
Most providers stitch together supplier portals, spreadsheets and custom code. It works until suppliers change, volumes grow and margins tighten.
Supplier portal sprawl
Teams jump between disconnected portals (often from the same supplier), each with different logins, data models and processes.
Manual qualification and ordering
Address checks and orders are re-keyed by hand, creating delays and avoidable errors at every step.What happens with bulk qualification or orders?
Provisioning delays
Fragmented workflows and manual hand-offs stretch activation times and frustrate customers.
Billing complexity
Reconciling supplier charges, upgraded plans, service modifications and usage across different applications turns billing into a monthly fire drill. And just try bundling products...
Fragmented customer experience
Customers get inconsistent status, notifications and self-service across products and suppliers.
High cost to serve
Manual operations and custom code inflate the cost of every service you sell and support. What happens when things break or change?
One digital operating layer for the full service lifecycle.
Replace fragmented tooling with a single system that carries every service from sign-up through qualification, provisioning, assurance and billing.
Built for providers that need to move faster.
Virtualplatform adapts to your operating model, whether you resell, wholesale or run your own network.
MSPs and ISPs
Sell and support a variety of connectivity services from different suppliers without a room full of portals and manual processes.
Private fibre providers (AltNets)
Operate your own network and wholesale supply through one consistent lifecycle and billing layer.
Wholesale providers
Give downstream resellers modern ordering, provisioning and APIs without them building it in-house. No friction means growth is the focus.
Adjacent retail brands and MVNOs
Launch bundled telco products under your brand with a polished customer and self-service experience.
Multi-site enterprises
Qualify, order and manage connectivity across many sites and suppliers from one dashboard.
Not sure where you fit? We'll map your current operations to the right model.
Explore solutionsChoose the white label operating model that fits your business.
Start lightweight or run the full platform. Every path uses the same underlying operating layer.
Lightweight NBN TC4 lifecycle management
For smaller MSPs and ISPs. Bring your own supplier and API keys and get a clean operating layer for qualification, ordering, assurance and billing.
Learn morePlatform LicenceFull service provider operating system
Run the complete customer and service lifecycle - Sign Up, Qualify, Order, Provision, Assure, Modify and Bill - across all your suppliers from one platform.
Learn moreNetwork Control LayerBuilt for private fibre providers
Run your fibre network and customer lifecycle as one connected operation. Virtualplatform links customer provisioning and assurance functions directly to your optical layer APIs to reduce manual handoffs and accelerate service delivery.
Learn morePlugin EngineSupplier-neutral abstraction layer
Launch new propositions fast. Integrate API enabled Connectivity, Compute, Voice and SD-WAN suppliers quickly. Switch or add suppliers without re-engineering your operations.
Learn moreBuilding a portal is not the hard part. Keeping it evergreen is.
The initial build is a fraction of the real cost. Suppliers change, certifications lapse, billing throws exceptions and customer expectations keep rising. And then your software engineer leaves with all the IP in their head. Every one of these things becomes your business's problem, forever.
The work that never stops
- Supplier API changes
- New certifications
- Billing edge cases
- Failed order handling
- Assurance workflows
- Ongoing API maintenance
- Third party integrations
Ready to simplify your service provider operations?
See how Virtualplatform gives your team one operating layer for qualification, ordering, provisioning, assurance and billing.